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National Solution Services
Leading the Charge in Electrical Innovation
FTI’s National Solution Services (NS2) team is your go-to source for energy asset monitoring, service and optimization. We are dedicated to supporting your operational and optimization needs through our Network Operations Center (NOC) and Service Level Agreement (SLA) offerings. These services are meticulously managed by our multidisciplined technology and energy experts known as ICIAN® and Field Service Representatives (FSRs). With specialized training in current and emerging energy technologies, our ICIAN® and FSR teams are the technicians of the future, supporting your energy needs and optimizing energy assets for the greatest productivity and return on investment (ROI).
Our customer-focused end-to-end approach, combined with our skilled professionals and multidisciplinary partnership approach, are key to leading your business with energy.
Network Operations Center
Our dedicated ICIAN® and FSRs monitor your building and equipment assets, identify and resolve issues before they escalate and respond to critical asset issues ensuring:
- Rapid incident responses
- Reduced system downtime
- Increased equipment efficiency and optimal operation
Our 3P’s Approach
Our team collaborates with you to develop monitoring and maintenance plans that ensure optimal performance of your assets, and our highly trained and skilled workforce are available coast to coast to support your needs throughout the evolution of your energy and service journey.
- Preventative: Maximizing uptime with scheduled maintenance, ensuring continuous functionality through comprehensive testing, capacity monitoring, instrumentation verification, on-site inspections, operational assessments, compliance audits and load testing.
- Predictive: Our advanced system monitoring, remote alerts, remote diagnostics, energy dashboards and detailed energy analysis help identify and prevent disruptions, ensuring optimal performance.
- Prescriptive: Addressing issues before they occur with tailored solutions, from upgrades to precision maintenance, maximizing uptime to ensure continuous functionality.
